New Billing Portal: Please Re-enroll for Auto-Pay

CYPRESS FOREST Resident,

If your account is currently enrolled in Auto Pay for Cypress Forest P.U.D., please be advised that you will need to log in to the portal (https://inframark.starnik.net) and re-enroll to continue automatic payments. Alternatively, you may contact a member of our Customer Service team for assistance at 832-467-1599 or CustomerService@Inframark.com.

Thank you for being a valued customer!

Inframark

Sign Up for District Alerts

Cypress Forest PUD has implemented an email and text alert system for our customers / residents. This system will use both email and SMS text messages to send critical information to you. You are already registered for email notification and may still need to register for the text message notifications (see sign up information below).

This system is designed to keep you informed of issues related to your district in a quick and timely manner. You may receive messages related to the water and sewer services in the district and other news that is relevant to the district.

We highly encourage you to share the information below with your neighbors.

Click here to sign up for email alerts:

Email and Text Message Alerts

If you’d like to sign up to receive important news and updates from the district via text message, you can send a text message to the number 832-852-3169 with the word CFPUD and you’ll be registered.

The district respects your privacy. Your contact information will not be used for any purpose other than to communicate with you regarding critical information impacting district customers.

Holiday Schedule

If your regular trash collection day falls on a holiday (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day), the collection will be made on the next regularly scheduled collection day.

2025 Bond Election / Elección de Bonos de 2025 / Cuộc Bầu Cử Cuộc Bầu Cử Tri Phiếu 2025 / 2025 年债券选举

Storm System Alert: Adjustments to Service Schedule

With the latest snow forecast for Tuesday, Best Trash will be closed for regular operations tomorrow.

Please see the revised schedule below for the tentative schedule for the rest of the week.

  • Monday:    We will run a regular service day.
  • Tuesday:    Closed.
  • Wednesday: Delayed start.
  • Thursday:   Delayed start.

Note: If the landfills close due to inclement weather, we cannot run our routes on those day(s).

The guidelines are subject to change depending on the actual weather conditions.

If we are unable to run our routes on your scheduled service day, your pick-up will be on the next scheduled service day.

If plants die due to the weather, they will be considered storm debris and handled accordingly.

Best wishes, and be safe.

North Harris County Rescinds Stage 1 Drought Measures: A Return to Normal Water Usage

Dear Customer,

The North Harris County Regional Water Authority is immediately terminating Stage 1 of its’ Drought Contingency Plan (DCP), due to reduced demand.

You may return to normal water usage.

The Board of Directors appreciates your cooperation and perseverance during this period and would appreciate your continued attention to water use. Continued water conservation practices will help ensure water availability in the future. Thank you for your efforts.

Transition Back to Voluntary Water Conservation: Stage 1 Drought Contingency Plan Reinstated

Dear Customer,

The North Harris County Regional Water Authority is immediately terminating Stage 2 of its’ Drought Contingency Plan (DCP), due to reduced demand. Please keep in mind that Stage 1 of the DCP remains in effect.

Voluntary Water Use Restrictions Now in Place:

  • District residents and other users of water within the District with even-numbered addresses will be asked to voluntarily limit use of water outdoors to Tuesdays and Saturdays.
  • District residents and other users of water within the District with odd-numbered addresses will be asked to voluntarily limit use of water outdoors to Wednesdays and Sundays.
  • Customers responsible for watering common areas such as esplanades and sports fields will be asked to voluntarily limit water use to Mondays and Fridays.
  • Users will be asked to voluntarily abstain from outdoor water use between the hours of 6:00 a.m. and 10:00 a.m. and between the hours of 6:00 p.m. and 12:00 a.m. (midnight)
  • Water Customers are requested to check for and repair all leaks, dripping faucets, and running toilets.

Thank you for your cooperation – Customers will be notified when these restrictions are no longer required or if conditions warrant additional conservation measures.