The District’s operator is EDP (Environmental Development Partners). You can contact them at (832) 467-1599. Emergencies are responded to 24 hours a day. Billing questions and non-emergency calls are taken Monday through Friday 8AM to 5PM. Please do not hesitate to call with any questions, concerns, or service problems.
17495 Village Green Drive, Houston, Texas 77040
(832) 467-1599 – 24 Hour Customer Service Line
Community Health and Safety is the #1 Priority
To Our EDP Directors & Consultants:
As you know the COVID-19 Virus (also known as the coronavirus) is currently impacting our community, our country, and the world. Every day brings new developments related to the virus, and this uncertainty can be unsettling. With this in mind, the health and safety of our community and employees is our top priority.
EDP will continue doing business as usual. To the extent possible, we do not intend to have reduced work hours. There will be no interruption of the critical service to our communities. We will continue to ensure safe water is available to our customers who are depending on us. Our services will continue to be provided in the same professional manner that customers have come to expect from EDP.
To ensure “Situation Awareness” as it relates to COVID-19, on March 13th EDP activated the EDP Emergency Response Plan (“ERP”) and assembled the COVID-19 Emergency Response Team. This team is meeting daily to discuss the most up to date information about this situation. The objective of these meetings is to ensure that EDP is actively responding to issues related to COVID-19 and how those issues are affecting our employees and customers. From these meetings we will issue guidance that adheres to best practices from the Center for Disease Control (CDC), World Health Organization (WHO), and local authorities.
Thank you for your continued trust and confidence and your cooperative effort towards maintaining the health and safety of this community that we all love.
Michael J Ammel, President EDP