Water

New Billing Portal: Please Re-enroll for Auto-Pay

CYPRESS FOREST Resident,

If your account is currently enrolled in Auto Pay for Cypress Forest P.U.D., please be advised that you will need to log in to the portal (https://inframark.starnik.net) and re-enroll to continue automatic payments. Alternatively, you may contact a member of our Customer Service team for assistance at 832-467-1599 or CustomerService@Inframark.com.

Thank you for being a valued customer!

Inframark

North Harris County Rescinds Stage 1 Drought Measures: A Return to Normal Water Usage

Dear Customer,

The North Harris County Regional Water Authority is immediately terminating Stage 1 of its’ Drought Contingency Plan (DCP), due to reduced demand.

You may return to normal water usage.

The Board of Directors appreciates your cooperation and perseverance during this period and would appreciate your continued attention to water use. Continued water conservation practices will help ensure water availability in the future. Thank you for your efforts.

Transition Back to Voluntary Water Conservation: Stage 1 Drought Contingency Plan Reinstated

Dear Customer,

The North Harris County Regional Water Authority is immediately terminating Stage 2 of its’ Drought Contingency Plan (DCP), due to reduced demand. Please keep in mind that Stage 1 of the DCP remains in effect.

Voluntary Water Use Restrictions Now in Place:

  • District residents and other users of water within the District with even-numbered addresses will be asked to voluntarily limit use of water outdoors to Tuesdays and Saturdays.
  • District residents and other users of water within the District with odd-numbered addresses will be asked to voluntarily limit use of water outdoors to Wednesdays and Sundays.
  • Customers responsible for watering common areas such as esplanades and sports fields will be asked to voluntarily limit water use to Mondays and Fridays.
  • Users will be asked to voluntarily abstain from outdoor water use between the hours of 6:00 a.m. and 10:00 a.m. and between the hours of 6:00 p.m. and 12:00 a.m. (midnight)
  • Water Customers are requested to check for and repair all leaks, dripping faucets, and running toilets.

Thank you for your cooperation – Customers will be notified when these restrictions are no longer required or if conditions warrant additional conservation measures.

Update on Drought Contingency Plan: Voluntary Water Use Restrictions Now in Effect

Dear Customer,

The North Harris County Regional Water Authority is immediately terminating Stage 2 of its’ Drought Contingency Plan (DCP), due to reduced demand. Please keep in mind that Stage 1 of the DCP remains in effect.

Voluntary Water Use Restrictions Now in Place:

  • District residents and other users of water within the District with even-numbered addresses will be asked to voluntarily limit use of water outdoors to Tuesdays and Saturdays.
  • District residents and other users of water within the District with odd-numbered addresses will be asked to voluntarily limit use of water outdoors to Wednesdays and Sundays.
  • Customers responsible for watering common areas such as esplanades and sports fields will be asked to voluntarily limit water use to Mondays and Fridays.
  • Users will be asked to voluntarily abstain from outdoor water use between the hours of 6:00 a.m. and 10:00 a.m. and between the hours of 6:00 p.m. and 12:00 a.m. (midnight)
  • Water Customers are requested to check for and repair all leaks, dripping faucets, and running toilets.

Thank you for your cooperation – Customers will be notified when these restrictions are no longer required or if conditions warrant additional conservation measures.

Stage 2 Water Conservation Measures: Important Updates for Our Valued Customers

Dear Customer,

Due to ongoing drought conditions, The North Harris County Regional Authority (NHCRWA) initiated Stage 2 water conservation measures starting tomorrow 8-27-23. Because Cypress Forest PUD is located within the boundaries of the NHCRWA, we are required to initiate Stage 2 water conservation measures on the same date.

Water Use Restrictions Now in Place

  • District residents and other users of water within the District with even-numbered addresses are to limit use of water outdoors to Tuesdays and Saturdays.
  • District residents and other users of water within the District with odd-numbered addresses are to limit use of water outdoors to Wednesdays and Sundays.
  • Customers responsible for watering common areas such as esplanades and sports fields are to limit water use to Mondays and Fridays.
  • Users are to abstain from outdoor water use between the hours of 6:00 a.m. and 10:00 a.m. and between the hours of 6:00 p.m. and 12:00 a.m. (midnight)
  • Water Customers are to check for and repair all leaks, dripping faucets, and running toilets.
  • All outdoor water use, including, but not limited to, lawn and garden watering, car washing, and window washing, must be conducted with a hand-held hose with a manual on-off nozzle.
  • The District shall recommend that the following public water uses by any of its Users not essential for public health and safety be curtailed:
    • Street washing;
    • Fire hydrant flushing; and
    • Filling of swimming pools.
  • The District’s operator will initiate weekly contact with wholesale water customers, if any, to discuss water supply and/or demand conditions and the possibility of pro rata curtailment of water supplies if drought conditions worsen.

Thank you for your cooperation – Customers will be notified when these restrictions are no longer required or if conditions warrant additional conservation measures.

Voluntary Water Use Restrictions Now in Place

Dear Customer,

Due to ongoing drought conditions, The North Harris County Regional Authority (NHCRWA) initiated Stage 1 water conservation measures. Because Cypress Forest PUD is located within the boundaries of the NHCRWA, we are required to initiate Stage 1 voluntary utility water conservation measures. The NHCRWA and Cypress Forest PUD may require mandatory water use restrictions if conditions worsen. Effective immediately, the following voluntary water use restrictions are in place:

Voluntary Water Use Restrictions Now in Place:

  • District residents and other users of water within the District with even-numbered addresses will be asked to voluntarily limit use of water outdoors to Tuesdays and Saturdays.
  • District residents and other users of water within the District with odd-numbered addresses will be asked to voluntarily limit use of water outdoors to Wednesdays and Sundays.
  • Customers responsible for watering common areas such as esplanades and sports fields will be asked to voluntarily limit water use to Mondays and Fridays.
  • Users will be asked to voluntarily abstain from outdoor water use between the hours of 6:00 a.m. and 10:00 a.m. and between the hours of 6:00 p.m. and 12:00 a.m. (midnight)
  • Water Customers are requested to check for and repair all leaks, dripping faucets, and running toilets.

Thank you for your cooperation – Customers will be notified when these restrictions are no longer required or if conditions warrant additional conservation measures.

No Boil Water Notice

There is no boil water notice in effect for Cypress Forest Public Utility District residents or businesses.  The City of Houston has issued a Boil Water Notice for their water system and other systems effected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and those other Water Districts in our area, these notices do not pertain to Cypress Forest Public Utility District receivers, as the District maintains independent water production facilities. Again, Cypress Forest Public Utility District is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our community, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach out to EDP’s 24-hour Customer Service line at (832) 467-1599.

Withdrawal of Stage 1 Drought Conditions

North Harris County Regional Water Authority has withdrawn implementation of Stage 1 of its Drought Contingency Plan.

Stage 1 drought conditions have been lifted. Thank you for your cooperation during this time in helping us to conserve water.